Acquisition of the Personal Information
When acquiring the Personal Information, the Company will clarify the purpose of its use and will acquire the Personal Information within the extent that is necessary for achieving that purpose of use. In addition, it will conduct acquisition by obtaining the customer’s agreement and using appropriate and fair means and, except in cases in which a law or ordinance allows handling as an exception, it will publicly announce or notify the customer of the purpose of use in advance.
Use of the Personal Information and provision to third parties
The Company will specify the purpose of use of the Personal Information and will use the Personal Information within the scope of the stipulated purpose of use. In addition, except in cases for which there are stipulations in a related law or ordinance, it will not disclose or divulge it to a third party unless the customer has explicitly agreed in advance.
In the event that the customer’s explicit agreement has been obtained in advance, the Company can use the Personal Information for something other than the purpose of use or provide or disclose it to a third party.
Purposes of use
Provision of the travel or service for which the customer applied
Information about products or services of the Company or a party affiliated with the Company
Requests for opinions, impressions, or questionnaires for the Company’s services or travel
Information about benefits or campaigns for the purpose of promoting the use of the Company’s products or services
Handling customers’ inquiries
Creation of statistical data by a method in which individual customers will not be identified
Provision to third parties
Cases in which the customer’s agreement has been obtained or cases based on laws or ordinances
Cases of provision to a party to which work is consigned, including airlines, within the scope that is necessary for the Company’s work performance
Cases in which a request for cooperation has been made by a government organization, a local government, or a public institution
Cases in which it is necessary to protect a person’s life, body, or assets, and in which it is difficult to obtain the customer’s prior agreement
Compliance with laws and ordinances
When handling the Personal Information, the Company will comply with laws and ordinances related to handling the Personal Information, such as the Act on the Protection of Personal Information, guidelines related to such laws and ordinances, and guidelines and other rules stipulated by the national government.
System for protecting the Personal Information
Cookies are mechanisms that save, as customers’ computer files, the use history and input content that is sent and received between browsers and servers when customers use the Company’s site.
(1) For collecting and accumulating customers’ history information, analyzing the access situation, and measuring advertisement effects
(2) For displaying the most appropriate advertisements based on content that customers are interested in and the state of use of our site
(3) For advertisement delivery of third-party companies that customers visited from advertisements
* Main third-party companies
Google Inc. (http://www.google.co.jp/policies/technologies/ads/)
Yahoo Japan Corporation (http://btoptout.yahoo.co.jp/optout/preferences.html)
Facebook Japan (https://www.facebook.com/help/cookies/update)
Confirmation, revision, and deletion of the Personal Information
In the event that a customer has requested confirmation, change, saving, or deletion of the Personal Information that was provided to the Company, the Company will promptly respond to that request as soon as the customer’s identity has been confirmed. In the event that the request cannot be obliged, the Company will explain that reason. Provided, however, that during the period of conducting such confirmation, change, saving, or deletion, and after that work is completed, there may be cases in which the customer cannot use all or a portion of the Company’s services.
Place for inquiries: The inquiry form